Launched last year, Playluck is run by Aspire Global, an operator with over a decade of experience which has already proved its worth as a provider of online casinos. Playluck’s very impressive welcome bonus and a good range of slot games make it an attractive choice for new players.
- Attractive welcome bonus
- Good range of games
- Customer support only available during specific hours
- VIP scheme could be improved
Games & Software
Slot games are Playluck’s stock-in-trade, so as far as they’re concerned you’ll be spoilt for choice. These include classic games like Bonanza, Book of Dead and Twin Spin. For players looking for a really immersive experience, the site offers an impressive array of live casino games too.
Playluck’s games come from big industry names like NetEnt, Microgaming, Play’n GO and Evolution Gaming and it’s easy to search the library to find the best one for you. Mobile users will be able to play games just as easily as those accessing the site from their desktop computer.
Bonuses & Promotions
Playluck’s generous welcome bonus has to rank as the site’s most impressive feature. New players can enjoy an offer of $800 plus 100 free spins. This is spread across four days:
- 1st day deposit: 100% up to $200 + 20 extra spins for Starburst
- 2nd day deposit: 50% up to $200 + 30 extra spins for Starburst
- 3rd day deposit: 50% up to $200 + 30 extra spins for Book of Dead
- 4th day deposit: 100% up to $200 + 20 extra spins for Aloha! Cluster Pays
Be warned, though: the wagering requirement of 35x might mean it will prove a bit more difficult to get your hands on any potential winnings than you’d first thought.
Playluck does offer a VIP loyalty programme that rewards frequent players, although it’s not entirely clear at first glance how this operates. There are six VIP levels, starting from Bronze and going all the way up to the top levels of Premium and Prestige. You’ll generally rack up 1 loyalty point for every $40 bet you make, which may come as something of a disappointment for players who normally make smaller deposits.
A particularly good aspect of the site is players’ ability to set up a practice account, allowing them to get to grips with the basics without losing any money. You might even get to discover a few new favourite slot games this way.
Safety & Security
Playluck holds licences from the Malta Gambling Authority and the UK Gambling Commission, two regulatory bodies known for their stringent security practices, so you can be sure you’re dealing with a legitimate platform. With regard to secure payments, players can also rest assured that their personal and financial details will be kept safe: the site uses SSL encryption to make sure of this.
There is a very detailed FAQ page on the website, but it could do with being presented a bit better: it reads like a long list of information. If players are in a rush to sort out a problem, it could prove somewhat annoying having to read through all this in order to find the information they’re after.
Payments & Withdrawals
The process for making payments on Playluck is simple and well explained. A solid range of payment options are available, from standard methods like MasterCard to digital providers like ecoPayz, Interac, MuchBetter and Paysafecard. Most depositing methods are processed instantly; withdrawals take 48 hours to be processed by the site, but you’ll have to wait longer for funds to be transferred depending on your chosen method of payment. For eWallet services, this should take no longer than an hour, whilst credit and debit card payments will take between 3 and 5 days.
Players will certainly be attracted to Playluck by its sizable welcome bonus. Once signed up, they can take advantage of a game library packed full of the best online slots, table games and live casino games.